Performance Management & Business Intelligence

Your data exists.
The system to act
on it doesn't.

Most manufacturing organisations have KPIs, scorecards, and monthly MIS packs — but they are assembled by hand, sit in spreadsheets, and arrive days after the moment to act has passed.

STARRboard replaces that entire cycle with a live, automated, integrated system — so leadership always knows what is happening, who owns it, and what needs to happen next.

What We Hear From Manufacturing Leaders
1
MIS reports take 3–5 days to compile By the time the monthly report lands, the decisions that needed it have already been made — or deferred.
2
KPIs exist but no one is held to them Targets are set at the start of the year and reviewed annually. What happens in between is managed informally, if at all.
3
Each plant works from its own numbers Production, Quality, Dispatch, and Finance data live in different systems. The group has no single, agreed view.
4
Appraisals are subjective, not scorecard-driven When performance reviews are not linked to live data, they generate politics — not accountability.
5
Leadership is the system If the MD is out for 90 days, performance tracking and accountability stall. The business depends on people, not process.
The Real Cost

Manual reporting is not a process problem.
It is a profit problem.

A mid-to-large manufacturing group typically has 4–8 people across plants and HQ spending 40–60 hours every month assembling MIS reports. At a conservative fully-loaded cost, that is ₹8–12 lakhs annually — in hidden labour alone. Before factoring in the decisions delayed, the exceptions missed, and the accountability not enforced because data arrived too late.


STARRboard eliminates that cycle from Month 1. Reports auto-generate. Data flows from systems. Leadership sees what matters before the meeting, not during it.


"If leadership is out of office for 90 days — what stops? In most businesses, the honest answer is: almost everything that matters."

The STARRboard Management Challenge
📋

No live view across plants

Plant OEE, rejection rates, dispatch adherence, and inventory sit in isolated systems. The group never has one accurate, consolidated picture in real time.

Decisions made on stale data

When the MIS arrives 5 days after month-end, the window to correct a quality issue, a dispatch gap, or a cash position has already closed.

🧩

KPIs exist — accountability doesn't

Targets are set, then tracked informally. There is no system enforcing ownership, flagging deviations, or connecting KPI scores to appraisal outcomes.

📊

Appraisals divorced from performance

When rating decisions are not driven by live scorecard data, the appraisal cycle generates resentment, not motivation — and incentives are not consequential.

🔄

Every exit takes the system with it

If the person who builds the MIS leaves, the MIS breaks. Knowledge about how to run performance reporting lives in individuals, not in a system.

What STARRboard Does

One system.
Three things
that matter.

STARRboard is not a standalone BI tool, an HR software, or a dashboard product. It is a Management Operating System — 37 integrated modules — that connects your KPI framework to your data sources, automates your MIS, puts live scorecards in every manager's hands, and links performance outcomes to appraisals and rewards. All in one platform.


For this engagement, we activate the modules that directly serve the PMS and BI objective. As your needs grow, every other module is available at no additional license cost.

01
Layer One

Business Intelligence & MIS Automation

Replace manual report assembly with a live data platform connected to every system in your organisation. Reports generate themselves. Dashboards update in real time.

  • Centralised data warehouse connected to ERP, MES, QMS, HRMS
  • Daily, Weekly, Monthly MIS auto-generated and distributed
  • Board, Plant Head, and Functional dashboards — live
  • Exception alerts when KPIs breach thresholds
02
Layer Two

Performance Management & Scorecards

Move from informal KPI tracking to a structured, weighted scorecard system where every role has defined targets, every month has an actual, and every score is computed — not negotiated.

  • BullsEye scorecards — weighted KPIs, targets, actuals, ratings
  • KPI cascading from corporate AOP to plant to individual
  • Structured Weekly and Monthly review cadence
  • Action tracking and escalation on every deviation
03
Layer Three

Appraisal & Rewards Linked to Performance

Close the loop between daily KPI performance and annual appraisal outcomes — so that what gets measured, gets managed, and what gets managed, gets rewarded.

  • Structured appraisal workflow: self → manager → HR → calibration
  • Variable pay linked to scorecard rating by formula
  • Recognition and non-monetary rewards system
  • Complete performance history per employee
Inside the Platform

What each layer
actually delivers

Click through each service layer to see the specific modules, deliverables, and what a live implementation looks like.

BI & MIS Automation
Performance Management
Appraisal & Rewards

From manual MIS to
automatic intelligence

Every KPI mapped to its source system. Every report scheduled and distributed. Every exception surfaced the moment it occurs — not when someone notices at month-end.

🔗
Multi-Source Data Integration

STARRboard connects to SAP, Oracle EBS, Tally, custom MES and QMS systems, HRMS, and spreadsheets. For auto-trackable KPIs: API or scheduled data pull. For manual-entry KPIs: structured entry workflow with validation and approval routing.

📬
MIS Automation — Daily, Weekly, Monthly

Report Builder generates and distributes each MIS pack automatically: Daily Operations, Weekly Summary, Monthly Corporate MIS (P&L, OEE, Quality, Dispatch, Inventory), and functional MIS for Supply Chain, HR, and Finance — sent to defined recipient lists, on schedule, every time.

🖥
Live Dashboards for Every Role

Board & MD: 8–10 headline KPIs with trend, target vs actual, plant comparison. Plant Head: shift-wise production, quality, energy, attendance. CFO: P&L, working capital, variance. Functional Heads: department-specific live views. All mobile-accessible.

🔔
Exception Alerts & Escalation

When production falls below plan, when PPM exceeds threshold, when inventory hits a critical level — the right person receives an alert before the review meeting. Not after.

STARRBOARD · MONTHLY MIS · JUNE 2026
KPITargetActualAch%Rating
Production OEE85%88%103%Strong
Revenue vs AOP₹42 Cr₹44.8 Cr107%Strong
Quality PPM< 8001,12071%Review
Dispatch Adherence95%92%97%Strong
Debtor Days45 days62 days58%Alert
Inventory Turns6.4×80%Review
Auto-generated · 6:00 AM47 recipients8 plants
AUTOMATED MIS SCHEDULE
Daily Operations Pack
Every day · 7:00 AM
✓ Delivered
Weekly Management Summary
Every Monday · 8:00 AM
✓ Delivered
Monthly Corporate MIS
1st of every month · 6:00 AM
✓ Delivered
How We Implement

From kickoff to
go-live in 13 weeks

A phased engagement built to deliver usable value at every stage — not one large drop at the end. The goal is capability in your team, not dependency on ours.

Phase 1 — Discovery
Phase 2 — Integration
Phase 3 — Build
Phase 4 — Go-Live

Discovery & Setup

Weeks 1–3

We begin with a structured discovery session — reviewing your existing KPI framework, auditing data sources, mapping integration points, and designing the platform architecture. No assumptions. No generic templates. Everything is built from your actual operating context.

KPI Framework ReviewExisting KPIs, targets, weights, rating bands reviewed and mapped into STARRboard's KPI library

Data Source AuditEvery source system — ERP, MES, QMS, HRMS, accounting — identified and integration feasibility confirmed

Org Structure MappingPlant hierarchy, reporting lines, functional structure, and user roles configured in STARRboard

MIS Format DesignExisting report formats reviewed. New automated MIS layouts agreed with leadership and Finance

Integration Scoping DocumentKPI Library DraftPlatform Architecture Sign-off

Data Integration

Weeks 4–7

The technical foundation. We build and test every data connector, configure ETL pipelines, and populate the central data warehouse with a 24-month historical load. Quality gates are applied at every stage — clean data in, clean data out.

API & System IntegrationsLive connections built from STARRboard to ERP, MES, QMS, HRMS, and finance systems

Manual Entry WorkflowsFor KPIs without a system source: structured entry forms with validation, approval routing, and SLA tracking

Data Quality ControlsValidation rules configured — completeness, timeliness, and range checks — with exception alerts for data quality breaches

Historical Data Load24 months of performance data loaded to enable trend analysis and baseline reporting from Day 1

All Integrations Live & Tested24-Month Data LoadedData Quality Sign-off

BI, Scorecards & MIS Build

Weeks 8–11

With data flowing, we build every dashboard, configure every scorecard, automate every MIS report, and set up the review cadence in Meetings. User acceptance testing is conducted with department heads — every output validated against your current reports before sign-off.

Dashboard BuildBoard, Plant Head, CFO, and Functional dashboards configured with agreed KPI views and live data

BullsEye Scorecard ConfigurationWeighted scorecards activated for all roles — targets, weights, and rating bands applied from the KPI library

MIS AutomationReport Builder set up for all packs — Daily, Weekly, Monthly. Distribution lists configured. Schedule activated.

Review Cadence SetupMeetings module configured for Daily Ops, Weekly Reviews, and Monthly MBR — agendas, MOM, action routing

All Dashboards LiveMIS Auto-GeneratingScorecards ActiveUAT Complete

Training & Go-Live

Weeks 12–13

We run a two-week parallel period alongside existing reports — so there is no cliff edge. Role-based training is delivered to every user group. The first MBR is facilitated by the STARR team. Internal champions are certified. Handover documentation is complete before we step back.

Role-Based TrainingSeparate sessions for Board/Leadership, Plant Heads, Finance/HR, and data entry teams — practical, not classroom

First MBR on STARRboardMonthly Business Review facilitated by STARR team — leadership uses live data, not a prepared deck, for the first time

Internal Champion CertificationOne champion per plant and one at HQ trained as super-users — the platform's long-term custodians

Handover & AMCAdmin guide, SOPs, and support contacts handed over. AMC begins. Implementation team steps back.

All Users TrainedFirst MBR CompleteChampions CertifiedHandover Done
How You Get Started

Two ways in.
One destination.

Choose based on your internal capacity, your timeline, and how much hand-holding you want. Both paths get you to a live, automated PMS on STARRboard.

🛠 Self-Guided

You configure.
We guide the way.

For organisations with an internal project champion — IT resources, a dedicated HR or Finance lead, and the bandwidth to drive the implementation themselves. STARRboard provides everything you need to go live without external consultants.

1
Guided Platform Onboarding

Setup wizard walks you through org structure, user provisioning, and your first KPI configuration step by step.

2
Role-Based Video Library

Training videos and step-by-step documentation for every module — organised by role, so each user sees only what is relevant to them.

3
Live Chat & Email Support

STARRboard support team available during business hours for configuration help, troubleshooting, and data mapping queries.

4
Quarterly Success Check-ins

Scheduled review calls with a STARRboard success manager to assess adoption, resolve blockers, and plan next steps.

Full platform — all 37 modules activated
Unlimited users and companies
Structured onboarding programme
Knowledge base, help docs & video library
Live chat & email support (5×9)
Quarterly success check-in calls
Start Self-Guided →
⭐ Expert-Led

We implement.
You go live faster.

For organisations that want it done right, done fast, and without pulling internal teams off their day jobs. STARR's consultants handle everything — from data source mapping and ERP integration to go-live, the first MBR, and champion certification.

1
Kickoff & Discovery

KPI framework review, data source audit, integration scoping, and org structure mapping — done by the STARR team in Week 1.

2
Full Integration & Configuration

ERP, MES, QMS, and HRMS integrations built and tested. All scorecards, dashboards, and MIS automation configured by our team.

3
Training & Go-Live

Role-based training for every user group. Two-week parallel run. Go-live confirmed only after UAT sign-off from leadership.

4
First MBR & Handover

STARR facilitates the first Monthly Business Review on live STARRboard data. Champions certified. AMC begins.

Everything in Self-Guided
Dedicated Implementation Manager
Full ERP / MES / HRMS system integration
Custom dashboard & MIS automation build
Role-based training for all user groups
First MBR facilitated by STARR team
Annual Maintenance Contract (AMC)
Engage STARR Experts →

Not sure which path is right? Organisations with 3+ plants, multiple ERP systems, or no existing KPI framework consistently get to go-live faster with expert-led delivery — and with fewer false starts. Self-guided works well when a strong internal project champion exists and the KPI framework is already defined.

12–16 wks
Self-Guided
Typical Go-Live
8–13 wks
Expert-Led
Typical Go-Live
Next Steps

Ready to see it
in your context?

Four steps from this page to a live, automated performance management system running across your organisation.

01

Book a Discovery Call

45-minute call with a STARR consultant to understand your context, data sources, and current PMS state.

02

Receive a Tailored Proposal

Scoped proposal with integration plan, timeline, and confirmed pricing — specific to your plant count and team size.

03

Sign & Share Assets

Letter of Intent signed. Share your org chart, KPI library, data source list, and existing MIS formats for kickoff.

04

Kickoff in Week 1

Two-hour kickoff with leadership and IT. Discovery begins. First live dashboard in 8–13 weeks.

Questions? Write to us: [email protected]  ·  STARR — Brisk Corporate Services Pvt. Ltd., Chennai, India